How To Reactivate Dormant Banking
Clients With A Customer Feed
If you've been struggling to
engage with your customers,
you will likely have seen a
corresponding drop in
customer lifetime value.
That's why Relay Network has
released a report by Forester
Consulting that highlights how its
Customer Feed can help reactivate
dormant retail banking customers
and maximize customer lifetime
value.
For the new report, Relay Network
commissioned Forrester Consulting
to conduct a detailed study into the
financial benefits of their Feed
Technology for improving customer
interactions and engagement.
Business outcomes examined
for the report cover all aspects of
customer experience with
solutions for initial onboarding,
servicing, billing, renewals, and
cross-selling.
For their Total Economic Impact
study, Forrester Consulting
interviewed several businesses
with regard to their experiences
before and after using Relay
Network’s Feed Technology.
By consolidating these
interviews, the report
highlights which areas the
service most improved since
adoption.
In the report, you can find detailed
explanations of how the Relay
Network Feed Technology offers
reliable solutions for common
engagement problems, such as the
use of contextual relevance and
consistency in marketing strategies.
The report also explores the
risks associated with
currently omnichannel
approaches to customer
engagement.
In summary, the report highlights the
key results of the study, which
include improved customer
engagement and customer lifetime
value as well as an increase in the
adoption of a business's digital
initiatives.
Visit
https://www.relaynetwork.co
m/forrester-total-economic-
impact-study-on-financial-
services for more
information.
Check it out
today!