https://www.distinctgroup.com/


https://www.distinctgroup.com/

REDEFINING LUXURY FACILITIES MANAGEMENT
Crafting unparalleled spaces with an unwavering commitment to the environment

https://www.distinctgroup.com/


https://www.distinctgroup.com/


https://www.distinctgroup.com/


https://www.distinctgroup.com/company/about-us

MEET DISTINCT
A Message From Our Founders
At Distinct, we don’t just provide services; we craft
experiences. Our commitment to excellence is more than a
promise; it’s a daily practice. From our meticulous cleaning
protocols to our avant-garde sustainability initiatives,
every aspect of what we do is infused with our passion for
perfection.
We, Darren Dickinson and Craig Godwin, founded Distinct
with a shared dream: to revolutionise the realm of facilities
management. Our journey began with a simple yet powerful
idea - to create spaces that aren’t just maintained but are
thoughtfully cared for, spaces that reflect the prestige and
values of those who inhabit them.
Welcome to Distinct, where our vision of facilities
management goes beyond mere service - it’s an experience
tailored to the highest standards of luxury and sustainability.
We invite you on this journey with us, to redefine facilities
management, to make it an integral and seamless part of
your brand experience. Together, we’ll set new benchmarks,
not just in cleanliness and sustainability, but in creating
environments that inspire, motivate, and resonate with every
individual who walks through your doors.
We are proud to say that Distinct has rapidly evolved into
more than just a facilities management company - we are a
symbol of innovation and excellence in an industry that is the
backbone of any successful enterprise.
Thank you for considering Distinct as your partner in this
journey. We look forward to creating exceptional experiences
together.
Darren Dickinson & Craig Godwin
Founders of Distinct
BURBERRY
CARTIER
LOUIS VUITTON
CHRISTIAN DIOR
GIORGIO ARMANI
LVMH
CANADA GOOSE
GUCCI
LORO PIANA
PRADA
GEORG JENSON
SELFRIDGES
MULBERRY
HARRODS
BOTTEGA VENETA
EMPORIO ARMANI
BOUCHERON
BREMONT
KATE SPADE
COACH
HERMES
POMELLATO
BELSTAFF
EDELMAN
CUSHMAN & WAKEFIELD
ORSTED
INFORMA

https://www.distinctgroup.com/


https://www.distinctgroup.com/sectors/office-commercial


https://www.distinctgroup.com/sectors/office-commercial

In 2018, we dared to diversify, stepping
confidently into the commercial and
office sectors. This leap was more than
growth—it was a pledge to innovate and
adapt, ushering in a new era of facilities
management.
In 2013, Distinct burst onto the scene,
fueled by a bold ambition to marry luxury
with
sustainability
in
facilities
management. A venture born
from
passion, setting the stage for a revolution.
As the world faced unprecedented
challenges in 2021, we focused on laying
the groundwork for global ambitions. Dubai
was on the horizon, and we were ready,
bolstering our team and processes for the
leap international.
By 2014, we clinched a game-changing
contract with Giorgio Armani. This wasn’t
just a win; it was our grand entrance into the
world of high-end retail, proving that luxury
and eco-consciousness can go hand-in-
hand.
Our story is one of passion, innovation, and unwavering commitment to redefining facilities management. Founded with a vision
to elevate service standards in the industry, we have carved a niche as pioneers in luxury facilities management.
In 2022, Distinct unveiled cutting-edge
contract management software with
geo-location tracking, simplifying finance
processes for clients and suppliers, and
improving staff communication, ensuring
seamless operations and team connectivity.
2015 was a year of transformation, as we
turned our core values into action. Shifting
to a fully electric fleet and championing fair
wages, we showed that caring for our
planet and people is not just a statement—
it’s our way of life.
Our journey took us across the UK’s luxury
landscape by 2017. Every step forward was
a testament to our relentless pursuit of
excellence, as we redefined spaces with
our bespoke, sustainable services.
The dream became a reality in 2024, as we
made our mark in Dubai, bringing a decade
of British excellence to the UAE. This was
not just an expansion; it was a statement of
our global vision, celebrating a future
where luxury, sustainability, and innovation
converge.
A DISTINCT HISTORY
From Vision to Global Vanguard
A Journey of Excellence and Innovation
A BOLD
BEGINING
BEYOND RETAIL
A NEW CHAPTER
GIORGIO ARMANI
MILESTONE
VISIONARY AMIDST
ADVERSITY
ACTIVE SOCIAL
RESPONSIBILITY
OUR DIGITAL
TRANSFORMATION
CONQUERING
NEW FRONTIERS
DISTINCT LIGHTS
UP DUBAI
2018
2013
2014
2021
2015
2022
2017
2024

https://www.distinctgroup.com/


https://www.distinctgroup.com/services/carpet-upholstery-care


https://www.distinctgroup.com/services/contract-cleaning


https://www.distinctgroup.com/services/hard-floor-cleaning-maintenance

Tailored services for the upkeep
of premium hard floor surfaces.
Combining security with hospitality for
a welcoming yet secure environment.
Analysing each retail space to provide
custom
cleaning methods
and
materials.
State-of-the-art machinery for
various cleaning methods.
Manufacturer-approved cleaning
agents to ensure floor longevity.
Analysing each retail space to provide
custom cleaning methods and materials.
Our Services are a dynamic suite of tailored solutions designed to transform and elevate your environment. Experience unparalleled excellence
in facilities management, where every detail is catered to with precision and sustainability at its heart.
Ongoing learning to stay updated
with the latest care techniques.
Ensuring minimal disruption while
maintaining high standards.
Employing 100% electric vehicles and
bicycles for eco-friendly operations.
Carpet & Upholstery Care
Bespoke Contract Cleaning
Hard Floor Cleaning & Maintenance
Tailored Solutions
Expert Fabric Handling
Customised Maintenance Plans
Advanced Tools
Selective Chemical Use
Advanced Cleaning Technology
Green Innovation
Continual Staff Training
Efficient and Discreet Service
OUR SERVICES
Impeccable Spaces: Our Solutions

https://www.distinctgroup.com/


https://www.distinctgroup.com/services/commercial-window-cleaning


https://www.distinctgroup.com/services/external-building-cleaning


https://www.distinctgroup.com/services/washroom-hygiene


https://www.distinctgroup.com/services/consumable-supply

OUR SERVICES
Impeccable Spaces: Our Solutions
Window Cleaning Services
External Building Cleaning
Washroom Hygiene Services
Consumable Supply Services
Quality Procurement
Preventative measures for a pest-free environment.
Facade Enhancement
Specialised services for stonework
conservation and high-pressure jet washing.
Versatile Cleaning Solutions
Adaptable schedules for regular or c
omprehensive cleaning.
Enhanced Hygiene Standards
Offering a range of solutions for optimal
washroom cleanliness and comfort.
Detailed Focus
Cleaning of fascias, soffits, and bronze features
to uplift the building’s aesthetic appeal.
Diverse Inventory
Immediate action against unforeseen infestations.
Eco-Friendly Products
Utilising environmentally responsible
washroom products.
Specialised Access Techniques
Expertise in handling high-rise and
complex structures.
Window Clarity
Ensuring spotless windows
for
an
impeccable
first
impression.
Innovative Systems
Implementing automated and
sensor-operated fixtures for hygiene.
Efficient Management
Advanced online system for seamless
consumable inventory management.
Innovative Cleaning Methods
Analysing each retail space to provide
custom cleaning methods and materials.

https://www.distinctgroup.com/


https://www.distinctgroup.com/services/pest-management-for-facilities


https://www.distinctgroup.com/services/event-support


https://www.distinctgroup.com/services/waste-management


https://www.distinctgroup.com/services/manned-guarding-services


https://www.distinctgroup.com/services/manned-guarding-services


https://www.distinctgroup.com/services/corporate-receptionists-services


https://www.distinctgroup.com/services/butlers-hosts-services

OUR SERVICES
Impeccable Spaces: Our Solutions
Pest Management
Event Support Services
Security & Front of House
Waste Management Services
Proactive Strategies
Preventative measures for a pest-free environment.
Eco-Conscious Disposal
Implementing sustainable waste
management practices.
Professional Manned Guarding
Combining security with hospitality for a
welcoming yet secure environment.
Comprehensive Event Management
Offering a range of services from
security to green event practices.
Rapid Response
Immediate action against unforeseen infestations.
Consultative Approach
Custom strategies for efficient waste
handling and segregation.
Corporate Receptionists
Expert front-of-house staff to
enhance corporate image and
manage security.
Sophisticated Digital Solutions
Advanced check-in and communication
systems for efficient event operation.
Sustainable Methods
Environmentally friendly pest control practices.
Regulatory Compliance
Ensuring adherence to environmental
laws and standards.
Butlers & Hosts Services
Tailored hospitality services for a
luxurious retail experience.
Seamless Logistics Coordination
Streamlined support for transport, setup, and
breakdown, ensuring smooth event execution.

https://www.distinctgroup.com/

OUR PEOPLE
The Heart of Distinct
At Distinct, we recognise that the true
foundation of our success lies in the
dedication, well-being, and satisfaction
of our team. With a track record of
low staff turnover and high employee
satisfaction, our commitment to fostering
an environment of support and growth
stands paramount. Our acclaimed
employee welfare system is unwavering,
ensuring that every team member in
Distinct feels an integral part of our
family.
It is our mission to ensure that the core
values and practices that have defined
our success are experienced by every
new member joining our team. At Distinct,
we are not just creating a workplace;
we are nurturing a community where
each individual is valued, supported, and
inspired to reach their full potential. Our
journey towards excellence is ongoing,
and our people remain at the heart of
every milestone we achieve.
Health & Safety
Our use of chemical-free cleaning solutions safeguards both staff
and clients, promoting a healthy workplace.
Inclusive Culture
We foster a supportive environment that celebrates diversity, encouraging
collaboration and innovation among our diverse team members.
Financial Security & Work-Life Balance
Partnerships with Wagestream and Timegate offer financial flexibility
and easy shift tracking, enhancing our team’s financial well-being and
work-life harmony.
Tailored Training & High-Quality Equipment
We empower our staff with personalised training and state-of-the-art
tools, enabling efficient and effective work

https://www.distinctgroup.com/

OUR PLANET
Our Account Management Evolution
At Distinct Group, we’ve developed a sustainable business model that exemplifies how luxury and environmental stewardship can
coexist harmoniously. Our success in integrating eco-friendly practices with high-end services has positioned us as leaders in
sustainable facilities management. Here are the key highlights of our approach:
Comprehensive recycling programs and partnerships with waste
management companies to ensure operational waste is recycled,
repurposed, or converted into energy, aligning with our waste
reduction goals.
A significant reduction in carbon emissions through the adoption
of electric vehicles, showcasing our commitment to cleaner air and
reduced pollution.
Comprehensive recycling programs and partnerships with waste
management companies to ensure operational waste is recycled, repurposed,
or converted into energy, aligning with our waste reduction goals.
Our goal is to not only introduce our successfully sustainable business model but also to inspire and influence the market
towards greater environmental responsibility. We believe that our approach, characterised by a seamless integration of luxury
and sustainability, will set new standards in the region, reinforcing our vision of a greener future for all.
Empowering our team to adopt sustainable practices in their daily
operations, fostering a culture of environmental responsibility.
Selection of suppliers and products that meet our environmental
standards, from eco-friendly cleaning materials to sustainably
sourced office supplies.
This ambition signals our aim to reach the pinnacle of social and
environmental performance, accountability, and transparency, with
a target set to achieve it by the year 2024.
Innovative
Transition to a
Operation
Solutions
Fleet
Training and
Programs
Procurement Practices
to B Corp Certification
Zero-to-Landfill
Eco-Friendly
Fully Electric
Sustainable
Commitment
Awareness

https://www.distinctgroup.com/

v
At Distinct we believe our clients’ words reflect our commitment to excellence and innovation. Here’s what some of our valued partners have to say about their experience with us:
CLIENT TESTIMONIALS
Praise From Our Partners
“Exceptional
responsiveness
and
innovative solutions – Distinct’s service is
outstanding!
Highly recommended for theirunparalleled
professionalism and efficiency.”
“Professional, thorough and efficient –
exceptional service! Their attention to detail,
professionalism, and commitment to customer
satisfaction have truly set them apart from other
cleaning companies I’ve worked with in the
past. I can definitely recommend them!”
“Over the past 8 years, Distinct has been more
than a cleaning supplier; they have been a
true partner. Their approachability and rapid
response to any issue makethem invaluable. I
wholeheartedly recommend Distinct for their
professionalism and exceptional service quality.”
“We have now been working with Distinct over
more than 2 years in our 5 London Boutiques
and I have to say it’s been a real pleasure. I would
definitely recommend them.”
- Saima Samad
- Pawel Wolniczek
- Shaila Garcia
- Matthew Parker

https://www.distinctgroup.com/


https://www.distinctgroup.com/

SHARE IN OUR PURSUIT
Enquire Today
Your journey towards exceptional facilities management and a commitment to sustainable, ethical practices
begins here. Distinct invites you to be a part of our mission to redefine the standards of corporate services,
driven by our unwavering dedication to environmental, social, and governance excellence.
Contact Information
Email: getintouch@distinctgroup.com
Phone: 020 3959 9559
Website: www.distinctgroup.com
Have an idea or a project that aligns with our ethos? We’re open to collaborative
efforts that push the boundaries of sustainability and social responsibility.
Stay Informed
Follow us for the latest updates, insights, and stories showcasing our impact on
communities and the environment.
Let’s start with a conversation. Schedule a meeting with our experts to explore
how our services can elevate your operations while aligning with your
sustainability goals.
Visit Our Facilities
Witness our commitment to excellence in action. Arrange a visit to our facilities to
see firsthand the innovative practices that set us apart.
Collaborate on Projects
LinkedIn: /Distinct-Group
Instagram: @DstnctGroup
Facebook: /DistinctGroup
Join us as we pave the way for a more sustainable, inclusive, and versatile future in facilities management.
Together, let’s make a significant impact on the world we live in.
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Schedule a Consultation

https://www.distinctgroup.com/

THANK YOU
For Considering Distinct
Thank you for your time and attention as we wrap up our presentation. At Distinct, we do more than just create
spaces that work; we make places that inspire and bring joy.
Let’s work together to turn spaces into experiences that touch everyone’s life, every day. We appreciate you
joining us on this journey to make a meaningful, lasting impact on our world, benefiting people and the planet.
Our goal is to transform the way facilities management works, building lasting partnerships that focus on quality,
creativity, and a future where we all live sustainably.