Magento 2 FAQ Extension

Magento 2 FAQ Extension, updated 7/9/24, 11:38 AM

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Enhance customer support and provide quick answers with the MageAnts Magento 2 FAQ Extension. This powerful tool allows you to create and manage a comprehensive FAQ section, helping customers find information easily and reducing support queries.

Key Features:

Customizable FAQ Pages: Create and organize FAQ pages with categories and sections for easy navigation.

Search Functionality: Enable customers to quickly find answers using the built-in search feature.

User-Friendly Interface: Design FAQ pages with a responsive and intuitive interface, ensuring a seamless user experience.

SEO Optimization: Optimize your FAQ content for search engines to improve visibility and drive organic traffic.

Easy Management: Effortlessly add, edit, and organize FAQs through the Magento 2 admin panel.

Upgrade your Magento 2 store with the MageAnts FAQ Extension to provide valuable information to customers, enhance their shopping experience, and reduce the workload on your support team. Create a well-organized and accessible FAQ section to address common queries efficiently.

About MageAntsStore

MageAnts is your trusted partner of Magento Custom DevelopmentHyvä theme development solutions provider. Put your trust in us to create an online presence for you. Let us bring you into the digital age to embark on an incredible journey. Enhance your Magento store with our Magento 2 extensions & extend store functionality.

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FAQ – Magento 2
USER MANUAL
Supported Version: 2.0, 2.1, 2.2, 2.3
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Table Of Contents
Preface ......................................……………………………………......3
Installation...................................………………………………………..4
Option 1: Magento 2 install extension using COMMAND LINE .........…………..…..4
Option 2: Magento 2 install extension manually ………………………………….......5
Backend Example ………………………………………………………...……...6

Extension configuration………………………………………………………...6
Frontend Example………………………………………………………………….11
Display search result..…………………………………………………………...11
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Preface:
- Today customers have numbers of questions on products or stores.
- Mageants provides an extension which allows you to display number of
questions to answer as a frequently asked questions in front.
- The advantage of this extension is that admin can post FAQs category wise
and the Ajax system saves the time of page rendering.
- The faster Ajax system used in FAQs search and pagination system which
allows customers to search faster.
- Admin also can display promotional cms block in the front page of FAQ.
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Installation:
There are two ways of installing extension in magento2.
1) Using COMMAND LINE.
2) Manually install extension.
Option 1: Magento 2 install extension using COMMAND LINE (Recommended).
Follow below steps to install extension from the command line.
Step 1: Download the extension and unzip it.
Step 2: Upload it to code directory in your magento installation’s app directory.
If code directory does not exists then create.
Step 3: Disable the cache under System → Cache Management.
Step 4: Enter the following at the command line:
php bin/magento setup:upgrade
php bin/magento setup:static-content:deploy
Step 5: Once you complete above steps log out and log in back to the admin
panel and switch to Stores → Configuration → Mageants → FAQ.
The module will be displayed in the admin panel.
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Option 2: Magento 2 install extension manually.
Step 1: Download the extension and unzip it.
Step 2: Upload it to code directory in your magento installation’s app directory.
If code directory does not exists then create.
Step 3: Disable the cache under System → Cache Management Edit
app/etc/config.php file and add one line code: ‘Mageants_FAQ’ → 1
Step 4: Disable the cache under System → Cache Management
Step 5: Once you complete above steps log out and log in back to the
admin panel and switch to Stores → Configuration → Mageants →
FAQ, the module will be displayed in the admin panel.
Backend Example
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After Installation of Extension login to magento admin panel to set
configuration of the extension.
Extension Configuration
As per below screen shot you can set all the settings here.
Extension menu and submenu To manage FAQ here
Manage Category
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Add category
Manage Faq
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Add new faq
Import Faq
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Import beheviour
Select file and import it
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Display message after successful import
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Frontend Example
Display on toplink
Search result
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Thank you!
if you have any questions or feature suggestions, please contact us at:
https://www.mageants.com/contact
Your feedback is absolutely welcome!
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