Login as Customer for Magento 2 allows store administrators to log in to their customers' accounts directly from the admin panel. This extension enhances customer service by enabling admins to troubleshoot issues, assist with orders, and provide a personalized shopping experience. By gaining direct access to customer accounts, admins can quickly resolve problems and offer support without needing customers to share their login credentials.
About MageAntsStore
MageAnts is your trusted partner of Magento Custom Development & Hyvä theme development solutions provider. Put your trust in us to create an online presence for you. Let us bring you into the digital age to embark on an incredible journey. Enhance your Magento store with our Magento 2 extensions & extend store functionality.
Tag Cloud
LOGIN AS CUSTOMER
– Magento 2
USER MANUAL
Supported Version: 2.0, 2.1, 2.2, 2.3,2.4
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Table Of Content
Preface……………………………………………………………………………………….3
Installation………………………………………………………………………..………....4
option 1.............................................................................................................................4
option 2.............................................................................................................................5
Backend Example……………………………………………...….…...…………….……..6
Frontend Example…………………………………………...….…...…………....…….....10
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Preface
Login As Customer is a perfect extension for the every customer who
wants to access customer account at frontend side as a customer.
This extension allows Admin to access customer account simply click
on button ‘Login As Customer’.
Admin can find ‘Login As Customer’ button at admin side.
• Select Customers ->All Customers.
• From customer grid select customer.
• And Top of customer detail page admin can find ‘Login As
Customer’ Button.
By click on this button ‘Admin’ was login at front end side as a selected
customer.
After login at frontend as customer, admin can do that customer can
do.
Admin can specify the roles to Sub-Admin for ...
• To login as a customer at frontend.
• To view Login as Customer Grid and Delete record from Grid.
User Friendly and flexible configuration.
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Installation
There are two ways of installing extension in magento2.
- Using COMMAND LINE.
- Manually Install extension.
Option 1: Magento 2 install extension using COMMAND LINE
(Recommended)
Follow below steps to install extension from the command line.
Step 1: Download the extension and unzip it.
Step 2: Upload it to code directory in your magento installation’s app directory If code
Directory does not exists then create.
Step 3: Disable the cache under System -> Cache Management.
Step 4: Enter the following at the command line:
Php bin/magento setup:upgrade
Php bin/magento setup:static-content:deploy
Step 5: Once you complete above steps log out and log in back to the admin panel
and switch to Menu Stores -> Configuration -> Mageants -> Login As
Customer , the module will be displayed in the admin panel.
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Option 2: Magento 2 install extension manually
Step 1: Download the extension and unzip it.
Step 2: Upload it to code directory in your magento installation’s app directory If code
Directory does not exists then create.
Step 3: Disable the cache under System -> Cache Management Edit
app/etc/config.php file and add one line code:
‘Mageants_Login As Customer ’ => 1
Step 4: Disable the cache under System -> Cache Management
Step 5: Once you complete above steps log out and log in back to the admin panel
and switch to Menu Stores -> Configuration -> Mageants -> Login As
Customer , the module will be displayed in the admin panel.
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Backend Example:
After Installation of Extension login to magento admin panel for set
configuration of the extension.
You can find configuration at Stores -> Configuration -> Mageants -> Login As
Customer
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Here, Admin can login as customer from backend side to frontend side by click on
Login As Customer button.
For find Login As Customer button admin can go customers -> All
Customers, And click on Edit from Action column from customers grid.
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Here, Admin can see Menu for view login as customer log Grid.
Here, Admin can view Login as customer log Grid.
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Here, Admin can specify the Roles to sub-admin for Login as Customer.
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Front-end
Example:
Here, Admin is successfully login at front-end as customer and see Customer
Dashboard.
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Thank you!
Should you have any questions or feature suggestions, please contact us at:
http://mageants.com/contactus
Your feedback is absolutely welcome!
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